All of our phones are previously owned phones in A Grade condition. In the phone industry, A Grade devices are the highest quality of used devices. All devices are near flawless, containing minimal to no wear. All are completely functional and are in the highest condition of working order. Our devices are labeled as CPO – Certified Pre-Owned as we inspect each device thoroughly to ensure the highest level of quality is obtained, and then we insure each device with our 30-day warranty covering any functional defects.